ASSISTANT FIELD COACH (F2F) || Location: Bangalore
About the organization
Rootbridge
Services Private Limited (Rootbridge) is designed to be a credible
institution that will serve the non-profit sector and provide turnkey,
affordable, quality driven and sustainable retail fundraising solutions.
By being a living bridge between non-profits and their most pressing
fundraising requirements, we endeavour to enable irreversible positive
societal changes. Rootbridge operates with the single-minded aim to
build itself as a mission-oriented organisation that delivers
partner-friendly non- profit fundraising services.
About the role:
We
are seeking an assistant to the Field Coach for our Fundraisers (FRs)
to improve their inter-personal and business skills. S/he is required to
identify FRs' goals, salient resources and impediments, and then
collaborate to produce actionable ideas that foster goal actualization.
Should assists the Field coach in conducting regular, nuanced progress
evaluations.
Key responsibilities:
• To improve the conversation quality with prospective donor •
To build and improve skills around cause related conversation and
public speaking that is oriented towards achieving outcome of
the fundraisers • To demonstrate effective conversations themselves in the field with the prospects around Rootbridge’s principle. • To continuously identify improvement needs and working towards eliminating them. • To be able to listen, observe and decode the conversations of fundraisers in the field and suggest areas of improvement. • Suggest conversation improvement measures to the Training School and FR managers •
Proactively identifies opportunities and coordinates with different
functions – operations, training, workforce, and reporting towards
quality improvement • Collaborating with FR to develop action plans
that centre on the actualization of converting prospective donor into
long term value donation for a cause. • Use variety of strategies
to assist FR in understanding and effectively dealing with their own
social skills (esp. Building Self-esteem and confidence). • Tracking
and analysing learning curriculum effectiveness through various
evaluation techniques, including the evaluation of individual trainee
performance • Facilitating and delivering internal learning solutions and developing in-house training programs as assigned. Requirements • Deep connect with the larger world, social issues • Outstanding listener • Highest level of empathy for adult learners • High level of personal curiosity to explore human beings and their intrinsic motivational factors • Outstanding ability to guide and communicate with a diverse set of people • Non-judgmental, reflexive, and empathic. • Excellent business and marketing entrepreneurial skills. • Willingness, intent and ability to work with young minds. • Readiness for travel to different locations within the city. • Good understanding and knowledge of Microsoft Excel is mandatory.
Skills, attributes and experience required:
• A graduate and above. • Good understanding and fluency of both hindi and English • Patience and discipline in listening • Good command over tools like excel, and adeptness in using basic IT technology apps.
Position details:
• Reports to: Coach (F2F) • Department: School (Training) • Location: Bangalore • Position: Full time • Salary : Annual CTC of INR: As per industry standards • Local Travel: High • National Travel: Moderate
Application process:
Eligible
candidates interested in the position are requested to send their
resumes with a cover letter to careers@rootbridgeservices.in.
We
would like to keep shortlisting and finalizing the candidates without
waiting for closure of the advertisement. So interested candidates are
requested to apply at the earliest.